Terms And Conditions

Security Deposit

  • This is a Refundable security deposit of up to Rs 5000 to 10000 will be charged.
  • Security deposit will be refunded you immediately after returning the car.
  • Post verification of fastag charges and traffic violations.
  • Please note traffic violations will be reflected in the government portal after 3-4 days of booking’s end time. ​

Pricing plans and extra Kms charges

  • Based on customer requirements we are providing multiple kilometres packages, each kilometre’s package in terms of kilometres limit.
  • The total kilometres limit for your booking is determined by multiplying the duration of your booking with the hourly "Kilometre’s limit" of the pricing plan that you select.
  • If extra more kilometres are driven than the total kilometres limit of your booking, the additional kms attract "extra kms charges", which vary by the car model.

Fuel Reimbursement

  • Kindly note all our kilometres packages are without fuel, there will be sufficient fuel we request to return back the same fuel.
  • remaining fuel will not get refundable.

Cancellation and Charges

  • Customers can cancel the booking subject to the following conditions and charges.
  • booking amount is not refundable

Rescheduling

  • Rescheduling has to be informed 24 hours prior to the booking start time, in such instances the following shall be applied based on the car availability.
  • Extension duration should be at least for 6 hours.
  • Customers are eligible to avail 1 hour buffer time on every booking end time.
  • If informed Post 1 hour buffer time, extra hour charges will be charged as per car rate and charged as per car rate .
  • If not informed Post booking end time, extra hour charges will be charged as per car rate and charged as per car rate .
  • Customer should share the complete video of the car.

Swapping Vehicle

Customers should inform 24 hours prior to the booking start time, in such instances, the same shall be applied based on car availability and the charges might differ depending on the car type.

Over speeding

Speed limit is from 80 to 110Kmph. In case if customer exceed the 110 speed limit you will be charged INR 500/- for each violation.

Vehicle Damage

In case of Customer negligence like:

  • When the Customer is not in compliance with the laws and/or with terms of the ksp self drive cars Customer Agreement.
  • -When the Customer is found to be under the influence of alcohol/narcotics while driving.

Accident Policy

  • If the vehicle is damaged, Customer shall be responsible for all such loss and damages and shall pay to the ksp self drive cars for all loss of or damage to the car regardless of cause, or who, or what caused it.
  • In the event of accidents, The customer will need to pay damage fee equivalent to the repair cost (as estimated by an authorized dealership) and downtime losses (The customer should pay the rent for No of day’s vehicle and any charges should be paid by customer) this is independent of the nature and terms of the insurance cover that ksp self drive cars will have on the cars.
  • When the vehicle workshop and/or insurance company deem the damage to be consequential in nature. Consequential damage occurs when the Customer continues driving the vehicle even when it is performing abnormally.
  • Beach /off road drive is prohibited for ksp self drive cars vehicle and customer will be liable to pay a compensation of Rs 8000/- in addition to other damages, if the vehicle is taken for beach/off road drive.
  • ksp self drive cars vehicles are restricted to use for the purposes that are forbidden & prohibited by the law; customer will be sole responsible & liable for all legal actions & consequences for such usage.
  • When the person driving the vehicle at the time of the incident is found to be different than the one who made the booking.
  • When the Customer is not in compliance with the laws and/or with terms of the ksp self drive cars Customer Agreement.
  • When the Customer is found to be under the influence of alcohol/narcotics while driving.
  • When the number of people in the car at the time of the incident exceed the standard seating capacity of the car
  • When the incident happened in a state for which the Customer failed to pay the inter-state tax while entering the state.
  • When there is misrepresentation of information in the driving license and ID proof details shared by the Customer.
  • Where there is clear evidence of extremely rash and negligent driving on the Customer’s part.
  • When the Customer is in violation of traffic rules or of the Motor Vehicles Act.

Cleanliness and Maintenance

  • ksp self drive cars conducts periodical checks on vehicle performance and ensures that hired vehicles are clean. ksp self drive cars expects its customers to help us maintain our standards of cleanliness. The Customer must ensure that the vehicle is not soiled while returning possession. ksp self drive cars shall charge the following damages and penalty shall deduct from the Security Deposit of the Customer
  • Use of chewing gum, tobacco or any tobacco-based product inside the vehicle is strictly prohibited. Customers will be penalized accordingly.
  • Burning of any substance inside the vehicle is strictly prohibited. This is not limited to but includes cigarettes, incense sticks or any form of medication/drugs.
  • Visible fabric stains internally.
  • Torn fabric inside vehicle.
  • Pets are not allowed inside the vehicle.
  • Presence of sand, excessive mud inside the vehicle.
  • ksp self drive cars reserves the right to block, penalize, fine the Customer at our own discretion in event of non-compliance of the above.
  • Cleaning charged will be charged as per car 250-300.

Interstate Trip

Customers are responsible for paying all tolls & state permits. ksp self drive cars vehicle are registered with an all-India Permit, allowing the vehicle to enter any state of INDIA.

Fastag

Radio-frequency identification (RFID) Radio-frequency identification (RFID) FASTAG features are available in all the ksp self drive cars hassle free trip on national highway tolls. Customer should recharge fastag based on the trip duration by using phone pay/ G pay / Paytm and transaction receipt screenshot need to be shared with our executive at the drop time. If the customer utilizes the Fastag balance without recharge we will be charged double the fastag amount used. Since fastag is not managed by ksp self drive cars any double charges / toll issues we are not responsible for such instance.

Towing Charges

User negligence/accident- Full cost should be paid by the customer. ​

Personal Belongings

Ksp self drive cars is not responsible for any damage to, Loss or theft of any personal property belonging to user or co-passenger or third party regardless of fault or negligence.

Frequently Asked Questions

What do i need to rent a car ??

To avail ksp self drive services you must be at least 21 years old, and your driving license for "Light Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on MParivaahan app and commercial driving licenses will not be accepted.

Can I book for any period of time??

Minimum booking hours for all days is 24 hours

How much time will you take to refund the security deposit??

Security deposit will be refunded you immediately after returning the car

Can I arrange for the car to be delivered to my home??

Yes, the vehicle will be dropped at your doorstep.

Can I make changes to my booking??

You can extend / modify the booking post confirmation from customer support.

is fuel included with the rental??

No fuel is not included in th rental amount

Can anyone besides the reservation applicant pick up the car??

No, only the applicant on whose name the booking has been confirmed and verified, will be allowed to pick up the car

How will I be charged, if I return the car late??

Charges will be based on the extra hours and extra kilometers.

Who will pay traffic violations? How will it be charged??

For such breaches, consumers have to compensate. This depends.

Who will pay for parking and tolls?

Parking and Tolls charges you are required to pay. No refund will be done for the same.

What are the various car rental formats??

You can rent a car on hourly ,daily, weekly and monthly. longer the duration cheaper the rent.

Are long term car rentals cheaper??

Yes. you can avail upto 70% discount on monthly car rentals.